Singapore’s low taxes, political stability, and wealth management ecosystem make it the perfect base for family offices. We look at what it takes to build a successful one

A family office is a highly customisable entity that addresses the unique needs and circumstances of the family, with services reflecting factors such as assets under management, complexity of assets, need for philanthropic management, and level of next generation development, says Tommy Leung, co-head of Global Family Office APAC, UBS Global Wealth Management. Still, families should only proceed after calculating the operating costs of such a venture, advises Faye Ong, Head of Office Advisory Asia, at Citi Private Bank. Upon deciding to do so, issues to consider are the objectives of the family office and the legal structure.

A trust structure, for example, caters to succession planning, while a fund structure suits the management of complex and diversified assets. “The jurisdiction of choice for the family office is also important,” says Esther Fung, Senior Wealth Planning Specialist, VP Bank, Singapore branch. Families should consider the jurisdiction’s political and economic stability, infrastructure such as a favourable regulatory landscape, and a well-established ecosystem for family offices. It is no coincidence that affluent individuals are setting up their family offices in Singapore.

Read more: Opus Legacy Roundtable Series: Winnie Chan on Inheriting and Crafting A Family Legacy

ENSURING SUSTAINABLITY OF THE FAMILY OFFICE

Adhering to a good governance framework is vital to the longevity of the family office, says VP Bank’s Fung. Joseph Phua, who heads his family office, Turn Capital, adds, “A key capability in building a successful family office is the strong communication ability of its main operators, so as to communicate with and understand the needs of the family.

On the end of the family, it’s setting clear guidelines of goals and methods (risk tolerance etc.), and trusting the operators to achieve the goals.” This can be done through the following:

  • Having a mission statement and cultivation of family value(s) at all levels of the family. Moreover, holistic estate and succession planning are integral aspects for a functioning family office.
  • Defining roles and responsibilities of various family members with accountability and their continuous commitment. The decision process needs to be transparent.
  • Putting in place procedures to address major decisions, disagreements and disputes to avoid disgruntled family members or beneficiaries; for instance, how to allocate benefits and provide avenues for non-lineal heirs to participate in the family and/or family office affairs (for example, through setting up a family council).
  • Flexibility in the structure to cater for unexpected events such as changes in law, regulations, personal circumstances (for example, a member/branch of the family may move to a high tax jurisdiction).
  • Working with external stakeholders, such as professional advisors and investment managers, to ensure the attainment of professional standards and best practices. Backoffice process flows, such as centralised administration and information management, need to be observed, whether they are managed internally or externally.

Read more: Asia CEO Pamela Hsu Phua Is Leading VP Bank’s Digital and Sustainable Transformation

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Meet the Guru of Asian family offices

Importance of professional counsel

Dubbed the “Guru of Asian Family Offices” by the Singapore Academy of Law, David Chong is intimately familiar with how private wealth is managed. His keen insights are the result of more than three decades’ experience leading the Portcullis Group, one of Asia’s largest independent trust, fund, and family office service providers. “Professionalism,” he says, “is what is most essential in running a family office.” He suggests that it is lacking in most family offices in Singapore and the region. He gives the example of a matriarch filling her shoebox with statements from multitudinous private bankers and relying on her secretary to sort them out. “If you don’t have professionals looking out for the family office, you’re asking for trouble,” he says, stipulating the importance of hiring people who don’t have conflicts of interest. “You can either sell advice or you can sell products, but you cannot sell both.”

Key capabilities of principals

Chong heads his own family office along with his adult son and daughter. He notes that one can employ the best brains in the world, but if the principals do not have a moral compass, they will run the family office into the ground. Honesty and integrity are essential traits for family wealth managers, and to his children, and the children of the family offices he serves, he says, “None of you needs to work a day in your lives. So be honest, and do something for society.

Ensuring the longevity of family offices

Inter-generational differences

Avoid the pitfall in which older generations wielding authority clash with younger family members who have adopted new ideas and management styles, such as digitalisation and/or the hiring of external professionals to run the family office, advises VP Bank’s Fung. Citi’s Ong adds that with increased financial complexity and as the size of the family grows, members may have differing views on the type of assets to invest in. It would be useful to create investment committees within the family office to ensure that family members are aligned.

Neglected objectives

In an SFO, the objectives should align with the interests of the family. However, there is often no segregation between family and business, resulting in the SFO focusing on investment returns and overlooking the family-oriented objectives of philanthropic causes, and/or legacy and succession planning, cautions Fung.

Fair incentive

Incentives and compensation also have to be considered carefully for family members and when hiring outsiders, notes Ong.

Plan for the long term

According to Ong, as Asian wealth creation has been accelerated especially in the Asian Chinese tech space, family office planning has so far generally been short-term vs global best practice. To succeed, one must think in a multi-generational time frame, and even contemplate the next several decade

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Family office landscape in Singapore: Fast facts

Factoid: The term ‘single family office’ (SFO) is not defined under Singapore’s Securities & Futures Act. An SFO typically refers to an entity that manages assets for or on behalf of only one family and is wholly owned or controlled by members of the same family.

Factoid: SFOs are not registered with or licensed by a financial regulator, given that they do not manage third-party money. 

By The Numbers

200: Approximate number of single-family offices (SFOs) in Singapore

>US$100 MILLION (S$136 MILLION): Typical assets under management of each SFO

US$20 BILLION (S$27 BILLION): Estimated total assets under management by SFOs in Singapore

5X: Estimated increase in assets managed by SFOs from 2017 to 2020

Investment Trends

Global family offices: Investment priority for the next 2 to 3 years

86%: Health tech

82%: Digital transformation

75%: Automation and robotics

74%: Smart mobility 

73%: Green tech 

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International titans who have established their family offices in Singapore

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NEW YORK, NEW YORK - APRIL 08:  (EXCLUSIVE COVERAGE) American businessman and founder of the investment firm Bridgewater Associates, Ray Dalio, visits LinkedIn for an interview with Executive Editor at LinkedIn, Daniel Roth at LinkedIn Studios on April 8, 2016 in New York City.  (Photo by Astrid Stawiarz/Getty Images for LinkedIn)
Above Ray Dalio (Photo: Getty Images)
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1. Sergey Brin, co-founder, Google

Bayshore Global Management, 2020

2. Ray Dalio, founder, Bridgewater

Dalio Family Office, 2020

3. Paul Allen, late co-founder, Microsoft

Vulcan Capital, 2019

4. Shu Ping and Zhang Yong, co-founders, Haidilao

Sunrise Capital Management, 2019

5. James Dyson, founder, Dyson

Weybourne Group Ltd, 2019

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