Joyce Wang (Photo: Tory Ho / Tatler Asia)
Cover Joyce Wang (Photo: Tory Ho / Tatler Asia)

The Hong Kong- and London-based interior designer boasts footprints in hospitality projects across the world, from restaurants like Mott 32, Belon and The Magistracy to the penthouse of Mandarin Oriental Hyde Park, London

Describe what you do.
We are a small studio, but we do projects globally, and it gives us a global mindset—so that means being able to work with people, clients and fabricators in different parts of the world, and bridge [the gap between] people who wouldn’t normally be connected.

Did your upbringing influence your career path?
My family is in motor manufacturing; my brother works with my dad. There are other family members who work for the business— there is an unspoken rule that you’re expected to. When I said I wanted to be an architect or an interior designer, they said “It’s not going to make any money; how are you going to support yourself ?”—all that traditional [way of thinking]. But I would visit factories with my dad when I was young, and I remember thinking, “I don’t think I could [do this].” It wasn’t so much about the work; it was the environment that I really cared about—there are no windows in these spaces, and the people don’t seem to care about that at all. I don’t think I can hang out with people who don’t care as much about how they feel in an environment all day. I wanted to surround myself with people who cared about the same thing.

Did any specific experiences inspire your journey?
I remember going to the HSBC building, designed by [renowned architect] Norman Foster, in Central, with my mum. I was eight. The building felt very new at the time and very futuristic. We went up the glass escalator through the public atrium: I remember the moment we went through that space, looking at all the people—it kind of felt like an ant farm, where you see the little people doing what they needed to do. It just felt so impressive. I felt so small and humbled by the whole thing; I felt like a million dollars—it wasn’t even my money that I was going to be taking out, but I felt really important. All of those emotions came, and I thought: “Wait, this is just the space doing this to me.” I asked my mum who makes these buildings, and she told me they’re called architects. 

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Tell us about your creative process.
At the beginning, part of what I do feels like a curation—gathering different players for an orchestra: who are the different parts that are going to be required to play the best piece? So [those are] the contractor and the different people who supply our materials. [Another consideration is] is it the right time to bring on somebody we’ve worked with before? Maybe they have a passion for Hong Kong, or they really love this F&B concept. So it’s bringing those different bits and pieces together. And hopefully the client gets as excited as we do about it.

Collaboration is a big part of design projects. How do you approach collaborating with clients?
I try to put myself in the shoes of what drives the client. We want them to be successful businesspeople; we want their concept to have longevity to it. It actually took me time to get into this mindset; in the beginning [of my career], I thought: this is a great idea, why wouldn’t they [the client] pay for it? But more and more, [I am thinking]: is this something that is going to be sustainable? Is there something that is going to make money? If it’s sustainable, financially, then it means it’s a model that we’re not going to have to renovate again in two years, or it’s not going to shut down. We want to create concepts that last, first and foremost, before even thinking about what the design looks like.

What are some roadblocks you face, and how do you overcome them?
It’s not all smooth sailing. Sometimes products have to go on pause; some projects don’t ever see the light of day. Design is so emotional. We get really tied to it—“but we’ve been working on it so much!”—and we don’t understand why it can’t be built. I need to keep the morale going [with my team]. Understanding the bigger picture and being able to see another perspective means we can move on and learn from it. 

How do you balance expressing creativity with fulfilling the client’s brief ?
The most important part of my job is to fight battles that the client might not see as a very important thing. Through experience, or what we’ve done for other projects, we understand [something] to be a good decision in the long run. It might be [something like] spending more on the flooring now, because if you go cheap now, we know you’re going to be ripping this out in a few years. In a way, the creative mindset comes through from [also thinking from the client’s perspective]: “I know that is really expensive, but how do we use it in a way that is more eye-level, or more tangible to whoever’s coming through [to the establishment]”—so that you can you can also sell it to the client a little bit more.

What do you put your success down to?
Saying no—when it’s really hard. When I started out, I had family and friends asking: “Hey, I have this project, can you do it?” It’s so hard, because it feels like an obligation. At the same time, you want to do it for them. It can feel very mean and selfish to say no. How do you say no to family? In hindsight, what that actually opened up for me was time to focus on things that worked for the business [rather than doing things because I felt obliged].

Do you have any mentors?
My dad. He’s a tough person but he always believed that if I put my mind to something, I would be able to do it. When I designed my first furniture collection, I needed space to store the pieces. I didn’t have a warehouse. I asked my father if I could store my pieces in his warehouse. He said “no”. I was so angry. It was such an easy thing for him to do. This situation made me behave differently. I never asked [anyone for anything] after that. It taught me to be selfsufficient and work things out. I now appreciate that he did this. I wouldn’t admit this to him [laughs].

What is something that people might be surprised to know about you?
Maybe it’s because of the “no” thing, I could appear standoffish and a bit proud. I have had that comment before—all from friends. I don’t know if this is a misconception or the truth [laughs]. I don’t cushion things that well.

Actually, [a surprising thing] is that during the pandemic, I got really into coffee. I procure my own beans. I’m a decent barista. I enjoy making coffee for people.

What are your plans for the future?
We’re working on a highend condominium in London which is due to finish in April. We are also working on phase two of The Magistracy with Black Sheep Restaurants in Hong Kong and Maison Boulud at Marina Bay Sands in Singapore.

I’ve always believed in the magic number of three. I have three kids and I would like three studios. Having a studio in North America is something I would like to achieve. I would love to design a ski or summer resort one day. I love film, so working on making a cinema would be really cool.

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