Photo: White Jacket
Cover Photo: White Jacket

Her projects may make it seem like interior design was something Douven was born to do. However, as a teen, she wanted something very different

How I’m Making It is a weekly series in which Tatler speaks to influential individuals about their unique journeys and what keeps them going.


12 years ago, interior design firm White Jacket was started in Patricia Ho Douven's tiny apartment. With no portfolio and no staff, Douven worked her way up project by project. Today, the interior designer has brought her design firm across Southeast Asia with multiple offices globally as they work to disrupt traditional hospitality designs.

Her journey though started with an artsy streak she had as a child.

“I was always really good at creating things even when I was very young. In fact, I actually made most of my own toys from scratch. It was my next-door neighbour who realised that I had a talent and pushed my parents to send me to an art school,” Patricia Ho Douven, an award-winning interior designer and the founder of White Jacket Studio said. “It was the best decision that was ever made.”

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With award-winning hotels such as JW Marriott South Beach, the upcoming Kimpton Naranta Bali and Rosewood Ningbo in her portfolio, it would seem that interior design was something Douven was born to do.

However, as a teen, she wanted something very different. 

“To be very honest, I was drawn to the fine arts and wanted to do that and a fashion design course at first,” Douven explained. “I had to self-fund a portion of my education and leave my home in Malaysia to study in Singapore and I needed to be safe with my career options.”

However, it was while she was pursuing fine arts and fashion design that she chanced upon the works of Carlo Scarpa, an accomplished architect.

“That kind of ignited a spark in me. I didn’t realise that it was possible to combine all my passions into one with architecture and interior design and that led me to want to explore it more,” Douven said. 

It wasn’t long before Douven decided that wanted to pursue interior design and she went to Temasek Polytechnic to get a diploma in Interior and Architecture Design. It was there that she got the idea of starting her own studio. 

“I was only 18 and still in school but I just knew I wanted to start my own studio and that I would do anything to make it happen,” she said.

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When she graduated, Douven went into Eco Id Design Consultancy where she worked her way up over five years to become the head of interior design. She then moved to Wilson Associates where she was design director for three years. 

With significant experience tucked under her arm, Douven finally decided to revisit her teenage dream of starting her own firm and went about making it a reality. 

“I actually started White Jacket by myself in my tiny apartment in 2010. It was really difficult and extremely lonely as I worked tirelessly to build up a portfolio from scratch,” Douven said.

“The first two years of starting White Jacket were the most memorable though,” she continued. “Our first studio was just 700 square feet and I still remember I painted the walls myself to save on renovation costs,” Douven said with a laugh. 

“But the journey was so invigorating despite being exhausting. I lost so much sleep and spent so many late nights in the office in the early days but today I can say that I really learnt to manage and build up my business from scratch.”

Little by little, Douven’s hard work began to pay off and the studio began to grow in clients and staff. So much so that today, the firm has three offices in the region and has been recognised by some of the most reputable developers and hotel operators in the industry. 

“We really started to receive recognition when we completed Naumi Hotel in Singapore and New World Makati in Manila. They both won us multiple international design awards and that’s what put us on the stage,” Douven said. 

When asked what her key to success is, Douven is quick to say that success for her team lies in a strong portfolio. “Instead of following trends, we set the trend. We are constantly challenging our own work by reinventing our design approaches and this has worked for us,” she said. “Yes, we could copy and paste designs and that will take a lot less effort and time but it’s exactly the fact that we put in all these extra resources that sets us apart.”

Tatler Asia
Photo: White Jacket
Above Photo: White Jacket

Recently, White Jacket moved into a new space at Upper Circular Road where the team now has the ability to fully showcase their design capabilities. 

“It took me over two years to find this space because I wanted something that would allow for a layered experience and personality,” Douven said. “I knew this was our space when I first stepped foot in it,”

Today, the studio is a unique space that also doubles as an art gallery dedicated to local artists. It is the perfect space in which the team and their clients can conceptualise their projects and push the boundaries with their skills and experiences.

Below, Douven tells us how she manages it all.

Tatler Asia
Photo: White Jacket
Above Photo: White Jacket

What is a typical morning like for you?

Patricia Douven (PD): I’m usually awake before the sunrise and I will practice a 10-15 minute meditation before I start the day. A few times a week, I will go for a run around the neighbourhood. I will then prepare my daily lemon, honey and ginger concoction to help wake my mind and body in a natural way.

What do you usually have for breakfast?

PD: Breakfast will be a green shake (or kaya toasts occasionally). and I always listen to podcasts or TED talks while I get ready for work.

How would you describe your working style?

PD: I would like to think that I am a multi-faceted leader. I am affiliative, participative, transformative and authoritative.

What time do you usually have lunch?

PD: Normally my lunch time is between 1 to 1.30 pm, and lasts between 30 to 45 minutes. My lunch is usually a salad. 

Free time: overrated or underrated? Why?

PD: Underrated. Free time equals me time. Having to moderate my amount of free time is essential for my mental and physical well-being. Most importantly, I have so many hobbies I have to make time for my interests in life.

How do you achieve a work-life balance? How do you set boundaries?

PD: To be honest I struggled with it when I first started the company. It took me a few years to not think about work literally 24/7. I have to set my boundaries and make myself not bring work home and maintained a well-balanced life until the pandemic hit. I know that many people enjoy working from home but it is really not for me. I am in full throttle mode in the office and switch off my work mode whenever I am home. When the boundaries are blurred I find my inner peace and focus disturbed and disrupted.

How do you chase your dreams?

PD: I think the only right thing to do in life is to dream. And the only way for the dreams to come true is to believe. With the power of belief, action will take place.

Risks: should you take them? Why or why not?

PD: Simply, there is no reward without risk.

How do you deal with your shortcomings?

PD: Firstly I identify my shortcomings and embrace the idea that no one is perfect. Then I revaluate these shortcomings and actively work on turning the weaknesses to strengths

That is the best piece of advice that you have ever gotten? 

PD: My husband handmade a sketchbook cover during our first Christmas gift exchange. It says “maybe being powerful means to be fragile” by Ai Wei Wei. That message stays with me ever since.

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How do you unplug?

PD: My favourite way to unwind after work is a good boxing session. I love the sport as my mind and body have to be fully engaged and in tune in order not to make silly mistakes (which means getting punched in the face). It is strangely meditative for me, although high intensity.

I also love taking my dog for a walk, he needs long walks and my attention (he gets annoyed when he sees my phone and he will let me know) so I always leave my phone behind when we are out.

But the best way to truly unplug is to travel. Especially when I’m travelling to places where I have to stay off-grid. I find that I get to know myself better during these trips. 

How do you stay grounded?

PD: Be kind to people, including strangers. More specifically, doing small acts of kindness and integrating them into my daily life. 

How do you manage stress?

PD: I try to turn stress into a good thing and build a healthy relationship with it. Firstly by acknowledging that stress is constant and necessary in modern life. Since I have accepted the existence of stress, I get to identify the moment when it starts to get too overwhelming for me and I can take active steps to not let it turn from positive to negative.

How do you stay motivated?

PD: Stay curious and learn new skills. I am inspired by anything and everything. 

Do you have moments of doubt and how do you overcome them?

PD: Of course I do. And when these moments occur, I will focus on gratitude for my past and present achievements.

What is the last thing you do before you go to bed?

PD: Think of the three things I am grateful for.

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