Cover (Photo: Pick-A-Roo)

Delivery services are a lifeline for both the customer and the retailer. Here are 5 things to look for when deciding which service to use

If delivery services were convenient before the pandemic, they've become almost integral during it. Everything from food to medicine can now safely be delivered to your doorstep through multiple platforms. But with so many options to choose from, we can only begin to wonder: which service is the best for our lifestyles?

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Each platform has multiple pros and a handful of cons, but consider if your preferred service has these important features we simply can't live without. 

1. Simultaneous checkout

Tatler Asia
Above (Photo: Pick-A-Roo)

A dynamic lifestyle can translate differently when using delivery services. Some people may need to check out multiple items from multiple stores simultaneously. Fortunately, Pick-A-Roo allows consumers to order across groceries, restaurants, and shops with only one check-out. No need to keep track of multiple orders, just add all your items into your cart and check out with one click! 

2. Preferred contact method

Tatler Asia
Above (Photo: Pick-A-Roo)

As with delivery services, communication preferences vary across users. Some delivery riders might text via SMS, others may prefer Viber for the added ability to send photos. Internet or signal availability may also be an issue for some busy users. Fortunately, Pick-A-Roo allows consumers to choose whether they want their personal shopper or rider to contact them via cellphone calls, SMS, Viber, or Whatsapp. 

3. Responsive customer service

Tatler Asia
Above (Photo: Pick-A-Roo)

Don't you hate having to wait 24 to 48 hours for an e-mail response? If you prefer quick, instantaneous replies about your concerns, then Pick-A-Roo's live chat feature may be for you. Customer service representatives are easy to connect with and are ready to help with queries or requests.

4. Transparency for promo codes

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Above (Photo: Pick-A-Roo)

Promo codes aren't meant to be hidden from the consumer! No longer should you sift through multiple websites or through your phone's saved screencaps. All promo codes are publicly listed in Pick-A-Roo's checkout window. 

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5. Editable order notes

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Above (Photo: Pick-A-Roo)

Forgot to mention something upon checkout? Communicate easily with your personal shopper or the store merchant with a tap of a button. Simply add or edit the note that goes with your order—even as it is being prepared. Pick-A-Roo makes things easy and straightforward for everyone involved. 

Servicing 21 cities in the greater Metro Manila area, Pick-A-Roo has become the fastest growing delivery platform in the country. It is a proudly homegrown app that puts in all the best stores—from S&R to True Value to Power Mac Center, and even Toy Kingdom—within easy reach of everyone's fingertips. Browse through multiple menus of restaurants such as Wildflour, Cibo, and Hilton Manila, and more too. 

Schedule advanced orders, or even use the app abroad to deliver local goods to family and friend in the Philippines. Tip your servers and add the most important items in your cart to the "My Favourites" tab for easy access. All this and more only with Pick-A-Roo!

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