Why is everyone talking about JW Marriott Phu Quoc’s service?

Jun 11, 2025

Cover At JW Marriott Phu Quoc Emerald Bay Resort & Spa, each visit becomes a meaningful voyage of reconnection and joy

At JW Marriott Phu Quoc Emerald Bay Resort & Spa, each visit becomes a meaningful voyage of reconnection and joy

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JW Marriott Phu Quoc offers an idyllic summer escape, where families are immersed in a setting shaped by heartfelt hospitality, architectural splendour and rich emotional experiences.

Honoured with the “Best Service” award at Tatler Best Vietnam 2025, JW Marriott Phu Quoc Emerald Bay Resort & Spa has firmly established itself as a premier destination for family getaways. Set against the backdrop of Phu Quoc’s pristine coastline, the resort promises a luxurious journey. From exquisitely designed accommodation and curated intergenerational activities to immersive culinary encounters that reflect both artistry and local essence, every element is crafted to inspire connection, comfort and wonder within this island sanctuary.

The imaginative luxury of ‘architectural wizard’ Bill Bensley

Tucked away on the tranquil shores of Khem Beach, one of Phu Quoc’s most unspoiled coastlines, JW Marriott Phu Quoc feels like a world apart. Every element is carefully curated to stir emotion and evoke meaning. Recognised by Tatler Vietnam as the nation’s leading resort for service, it welcomes not only seekers of serenity but also families looking to create cherished summer memories.

Above Designed by the celebrated “architectural wizard” Bill Bensley and inspired by a fictional 19th-century university, each building at JW Marriott Phu Quoc draws from a different academic discipline (photo: JW Marriott Phu Quoc)

Designed by the celebrated “architectural wizard” Bill Bensley and inspired by a fictional 19th-century university, each building at JW Marriott Phu Quoc draws from a different academic discipline (photo: JW Marriott Phu Quoc)

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Drawing on the whimsical concept of a bygone university, Bensley’s design brings together imaginative Indochine-inspired architecture, an expressive colour palette and finely crafted details. The result is a setting that feels at once nostalgic and refreshingly original.

Above For those seeking seclusion, the villas—tucked between hillside and shore—feature private pools and gardens (photo: JW Marriott Phu Quoc)

Above Each space feels as though it has been crafted with the individual guest in mind (photo: JW Marriott Phu Quoc)

For those seeking seclusion, the villas—tucked between hillside and shore—feature private pools and gardens (photo: JW Marriott Phu Quoc)

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This ethos comes to life in the Turquoise Suite, where soft sea-toned interiors open onto a private balcony that captures the morning light, ideal for a slow start with coffee in hand. For those seeking seclusion, the villas, tucked between hillside and shore, feature private pools and gardens, offering privacy while remaining within reach of the resort’s offerings. Each space feels as though it has been crafted with the individual guest in mind.

The ‘Resort Retreat’ package invites families to enjoy an all-encompassing experience, including complimentary lunch or dinner, daily recreational activities and a bespoke Family by JW kit designed with younger guests in mind.

JW Marriott Phu Quoc, the ideal summer haven for the whole family

At JW Marriott Phu Quoc, experiences are designed to cater to every generation, ensuring the needs of all guests are thoughtfully addressed while creating opportunities for connection and joy.

In the children’s play zone, young guests embark on an imaginative journey, discovering charming play spaces that spark curiosity and delight.

Above In the children’s play zone, young guests embark on an imaginative journey (photo: JW Marriott Phu Quoc)

In the children’s play zone, young guests embark on an imaginative journey (photo: JW Marriott Phu Quoc)

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At Chanterelle Spa, once the “Department of Mycology” in this imagined academic world, the interiors are a tribute to Alice in Wonderland, with playful mushroom motifs and fantastical hues. The spa offers everything from child-friendly treatments to couples’ therapies, nurturing a sense of calm and connection that resonates across generations.

Above Spa Chanterelle, an ideal retreat for the entire family, offering everything from children’s treatments to couples’ packages, encouraging a gentle yet meaningful connection between generations (photo: JW Marriott Phu Quoc)

Spa Chanterelle, an ideal retreat for the entire family, offering everything from children’s treatments to couples’ packages, encouraging a gentle yet meaningful connection between generations (photo: JW Marriott Phu Quoc)

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This summer, guests may also enjoy exclusive privileges courtesy of the Sun World entertainment complex: complimentary tickets to the spectacular Kiss of the Sea multimedia show, unlimited rides on the overwater cable car to Sun World Hon Thom, and a chance to explore Sunset Town, revered as Vietnam’s most enchanting spot to watch the sun dip beneath the horizon.

From natural beauty and refined gastronomy to heartfelt emotions, every element aligns to create an unforgettable family holiday.

Discover the culinary story at JW Marriott Phu Quoc

The dining experience at JW Marriott Phu Quoc invites guests on a flavourful journey, guided by the craftsmanship and finesse of expert chefs. At Pink Pearl, a pastel-hued villa inspired by the fictional Madame Pearl Collins, Chef Olivier Elzer delivers a coastal French culinary expression using local treasures such as bonito, seasonal seafood and freshly harvested vegetables.

Above Cuisine at JW Marriott Phu Quoc leads diners on a flavourful exploration, reflecting the skill and elegance of masterful chefs (photo: JW Marriott Phu Quoc)

Cuisine at JW Marriott Phu Quoc leads diners on a flavourful exploration, reflecting the skill and elegance of masterful chefs (photo: JW Marriott Phu Quoc)

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In addition to refined evening dining, the restaurant channels the vibrancy of the Mediterranean with its Sunday Brunch—where live music sets the tone for a leisurely and spirited gathering.

Above Pink Pearl, a pink villa offering a taste of the French Riviera through the lens of local produce (photo: JW Marriott Phu Quoc)

Pink Pearl, a pink villa offering a taste of the French Riviera through the lens of local produce (photo: JW Marriott Phu Quoc)

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The Pho-losophy menu, meanwhile, reimagines Vietnam’s beloved pho through inventive presentation and bold new interpretations of taste. At French & Co. bakery, the seasonal summer mango afternoon tea is a refreshing highlight—featuring delicacies such as purple sticky rice with mango and lobster mango rolls. These thoughtfully plated creations, paired with ocean views and golden sunlight, offer a moment of pure indulgence.

Above The Pho-losophy menu offers a fresh perspective on pho, transforming tradition into modern culinary art (photo: JW Marriott Phu Quoc)

The Pho-losophy menu offers a fresh perspective on pho, transforming tradition into modern culinary art (photo: JW Marriott Phu Quoc)

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At JW Marriott Phu Quoc Emerald Bay Resort & Spa, each visit becomes a meaningful voyage of reconnection and joy. With creatively curated spaces, personalised service, and exclusive offers designed for families, the resort encourages moments of togetherness that evolve into treasured memories.