1. Growing in the business
“When I was very young I remember, my parents were very hardworking. There was a time when we used to stay above our shop, which was a Jawi Peranakan shop house. We’ve restored it, and it’s more than 100 years old today.”
2. The happiness equation
“I liked to walk into the shops, maybe after school or when I’m free. There were always the laughter, the smiling and the jokes. People are always very happy in a jewellery shop. They come to shop, and they’re happy because they’re getting something new, they can finally afford some beautiful jewellery or to shop to celebrate something – a wedding or an anniversary.
"When there was a wedding, people used to bedeck themselves in jewellery. If they didn’t have any, they would rent – believe it or not. But my father used to say: ‘I want to be in the jewellery business because it’s always about happiness’.”
3. Giving parents a break
“It was just that I grew up watching my parents work very hard, and I wanted to give them a break. I thought of coming back, and helping them out and then think about what’s next. I was very single-minded about that. I remember when I first touched down from the US at 6am in the morning, I started working right after. That was January 1986. Haven’t stopped until today!”
"My father used to say: ‘I want to be in the jewellery business because it’s always about happiness'."