Colors Hair Salon in River Valley makes its customers fill out a questionnaire about their personal style and more before they begin their hair consultation. Read about our experience below
Visiting a hair salon in Singapore is usually straightforward and follows a certain standard. You’ll first be shown to your dedicated seat at the salon and given light refreshments, if any. Soon, you’ll be introduced to your hairstylist who will then advise you on a haircut or hair colour if you don’t have a preferred style in mind.
But have you had to fill out a questionnaire ahead of your hair treatment for the day?
Colors Hair Salon offers this unique requirement in which its customers are made to answer a series of questions before they begin their hair consultation. These questions range from their personality type to their sartorial sense as well as hair-related issues.
“This questionnaire is done to have a rough gauge of the condition of clients’ hair and of any ongoing concerns about their hair and scalp, which we can then address or take note before we proceed with any chemical services,” artistic stylist Issey Isaiah Xie shared.
“It enhances our consultation and makes it more clear.”
Tatler Singapore had the opportunity to experience a hair colouring service and haircut at the Japanese salon. Here’s how it went.
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How it began
Although Singapore has entered Phase 3 (Heightened Alert), several Covid-19 restrictions may still remain in place at beauty salons. As my date of visit happened right before dining-in restrictions were lifted, I was not given any refreshments throughout my treatment as food and beverage cannot be consumed or served at such establishments.
Once my temperature was taken, I sat down in a row of about five salon chairs and realised these were the only available seats in the house. The salon, located in the River Valley enclave, is small and cosy with bright yellow walls that set you in a positive mood for a fresh new look.
After filling in the questionnaire, I did not have to wait long until my hair consultation began. Based on my questionnaire responses, colour manager Anna Fujimoto chose a beige brown hair colour with bleached highlights for me.
Fujimoto said she felt the colour suited my overall image, which was “trendy yet casual” according to the questionnaire, as well as my skin undertone.
She added: “The colour customisation service is basically to match [customers'] skin undertone, eye colour and personality or dress sense to the hair colour that best complements their overall image.”