Did you know that most spas use regular tap water for cleansing, washing and facial steaming?
The first and only spa in Singapore to use SK-II’s skincare range in its array of facial services, the SK-II Boutique Spa strives to deliver new benchmarks through its service and experiential innovations.
Launched in October 2004, the flagship boutique now occupies a 4,000-square-foot space at Raffles City Shopping Centre and houses 20 treatment suites—the spa’s experienced therapists can render at least 20,000 treatments and procedures in a year.
(Related: The Shops You Need To Check Out At Raffles City Shopping Centre)
The brand prioritises innovation, says SK-II Boutique Spa’s managing director, Calvin Ng. “This comes in the form of products, services, marketing, and operations, and we always aim to provide our services and another value adds from the heart,” Ng says. “We never practise hard-sell tactics, and that’s the difference that customers feel when they come to our spa. In fact, more than 80 per cent of its regular customers have been coming here for more than 10 years. “Our staff turnover is low, and we feel this enhances the overall quality of service,” Ng adds.
(Related: Beauty Talk: Calvin Ng, Founder Of SK-II Boutique Spa)
