Photo: Khairul Imran
Cover Photo: Khairul Imran

Melvin Poh's entrepreneurial journey started with a failure that led him to create Empirics Asia, a platform that crowdsources knowledge from all over the world

How do you seek an answer to a question? For most of us, hitting the search button on Google is the most natural thing to do. But what if you are an entrepreneur looking for insights into an unfamiliar market? It’s a specific problem Melvin Poh faced when he was deciding on entering his first venture in Hong Kong with a friend.

Not one to dive in blindly, Poh tirelessly researched online articles and reports about the local market before he committed to the endeavour. However, after just one year into the venture, the business folded. That failure cost him all of his savings at the time, and left him feeling embarrassed. “In hindsight, I should have spoken with someone who was familiar with the Hong Kong market before I embarked on my business. If I had done so, I could have prevented my mistake,” he reflects.

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Tatler Asia
Photo: Khairul Imran
Above Photo: Khairul Imran

After studying in Harvard University, Poh co-founded The Asian Entrepreneur in 2013 with several classmates with the aim to gather and curate the collective experiences of business experts from around Asia and create a knowledge base to serve curious entrepreneurs.

Even though it initially started as a print publication, Poh always envisioned scaling up The Asian Entrepreneur exponentially. However, his ambition was constrained by the capital-intensive nature of the traditional publishing model. At the time, he only had four writers on staff and to grow bigger would mean hiring more writers.

This led him to explore other methods, which included crowdsourcing, a model most famously used by Wikipedia. Instead of expanding his pool of writers, The Asian Entrepreneur would crowdsource articles and insights from thousands of contributors from around the world. “It was a huge departure from my original vision,” he admitted. “I learned that we have to challenge our understanding and realise there is a better way to do things.”

With the shift in focus and widening its scope of knowledge, the platform changed its name to Empirics Asia in January 2021. Functioning as an open-access knowledge sharing platform, Poh says the aim for Empirics Asia is to act as the collective exchange of insights, ideas and experiences from across Asia.

He related that part of the reason for the change was because they received many contributions that span different areas of expertise that were beyond the realm of business in Asia. “To an extent the Asian Entrepreneur was limited to topics surrounding business in Asia, but we wanted to really expand our scope and that’s what we did,” Poh says.

Though the vast majority of its knowledge base is grounded in business, due to the fact it collected eight years’ worth of information, Empirics Asia now publishes articles from all sorts of topics ranging from psychology, philosophy, sociology, literature and the arts.

Empirics Asia promises to keep its platform open, free and available to all. There are no paywalls and Poh doesn’t plan to commercialise the content on the platform. “This is truly a social project with the grand ambition of gathering as much information as possible into one space,” he maintains. “We want to create a resource that hopefully one day people will find as valuable as Wikipedia.”

Not content in running a website, Poh also launched Empirics Podcast in June 2021, the world’s first podcast show that is prepared and hosted by an artificial intelligence (AI). The development of the AI powering the podcast began in early 2021 though it was initially designed as a curation tool to highlight more interesting articles from the thousands of crowdsourced ones on the platform.

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“We realised that we could take this trained AI that was already familiar with our platform’s content and combine it with a narration AI technology. It was then able to deliver articles in the form of an audio podcast,” tells Poh. He admits the Empirics Podcast is still in development but promises that by year-end, the AI voice profile will sound as natural as a human being.

Admittedly, while some may find it strange to listen to a podcast series delivered entirely by an AI, Poh believes that it can deliver value and knowledge in a more efficient manner than a human presenter. He hopes over time people will acclimatise to it, and the podcast will educate more people about the value of AI.

What makes all the hard work and pain worth it for him is the feedback he gets from readers. His favourite is an email he received from a reader from Mongolia who is interested in entrepreneurship but struggled to find resources in his country. Through Empirics Asia he was able to connect with another person interested in fintech and this led him to move to Singapore to start a fintech venture.

“I get immense satisfaction from that letter because here was an individual who was in a similar situation like myself at the start of my entrepreneurial journey, and I’ve created something that has helped him find opportunities and avoid the same pitfalls,” says Poh.

To him, the most valuable thing in life is our ability to learn. “We often operate on the assumption that we know everything. But we have so much to learn, and part of that journey is learning and gaining knowledge from others,” he says.

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