Photo: Getty Images
Cover Photo: Getty Images

Clarence Leong of EasyParcel and Ko Chuan Zhen of Plus Xnergy share their thoughts on succession planning

Succession planning isn't at the top of every leader's mind, and research has shown that many organisations are ill-prepared to replace their leaders when the time calls for it. According to a Stanford University survey, only some 54 percent of boards were grooming a successor, while 39 percent had no internal candidates who could immediately replace the CEO.  

Finding an appropriate replacement for a C-suite or senior leadership position when the current holder of the position resigns or retires can be challenging, as it requires careful planning and patience. Failing to identify and put in place a suitable candidate can be costly and disruptive to business. A study of the world's largest public companies highlighted that companies which scramble to find replacements for departing CEOs could forgo US$1.8 billion in shareholder value.

So what does succession planning look like for companies that are still led by their founders or co-founders? We reached out to Ko Chuan Zhen, co-founder and group CEO of clean energy solutions provider Plus Xnergy, and Clarence Leong, co-founder and CEO of integrated logistics platform EasyParcel, to find out. 

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As a co-founder of your company, how much have you thought about succession planning?

Ko Chuan Zhen (KCZ): Succession planning has been on our minds since the early days [of our company]. We look at the leadership structure that would support the business role, and who and what we want the next generation of leaders to look like. As Plus Xnergy grew, we built subsidiaries and that's when we looked to our leaders to take on senior leadership positions at these subsidiaries.  

Clarence Leong (CL): We have thought about it since day one, and it requires having a flexible organisational structure. A lot of the decisions we make comes from the team level, where they brainstorm and propose ideas, instead of from the top down. As a founder, my role is to provide the team with support while asking them the hard questions to ensure that they have considered everything.  Giving my team the flexibility and accountability to carry out what they think is right has helped us retain many of our core team members. I'm currently in my third venture and the team that has been with me in the early days has been with me for nine years.  

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Ko Chuan Zhen and Clarence Leong (Photo: Imran Sulaiman)
Above Ko Chuan Zhen (left) and Clarence Leong

Do you integrate succession planning into your company's hiring strategy?

KCZ: Talents are the lifeblood of an organisation and the company's future. When it comes to hiring, the first thing I look for is the present, where I assess the candidate's qualifications, job and culture fit, and how they can best fulfil the role. We will evaluate their track record and identify their future potential as a leader. With great potential and character, I will coach and lead candidates with high potential to become the next leader, and when the time is right, they will take over.  

CL: Whenever we do interviews with potential hires, we tell them upfront that the journey will be challenging, but if they are looking for something exciting and want to create something innovative, there is a place for them in our company. I also make it a point to check in with new hires after they join a company to see how they are doing. We are a flexible organisation so anyone can switch departments at any time. It is all down to the candidate asking themselves if they are ready and up for the challenge.  

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What do you look out for in your successor?

KCZ: We look at a person's hunger for personal and business growth, excellent business strategy insights, integrity and whether he or she is people-oriented. We are a principle-based organisation, so we value leaders who will take care of these principles and our vision, mission and core values.  

CL: A suitable successor needs to have the right mindset and be adaptable to change. What matters is how hungry you are in wanting to achieve your goals. I also believe that the ability to execute a plan is equally essential to achieving your dreams and vision.

As founders, it's certainly more difficult to leave a company you've built from the ground up. Do you think you'll know when is the right time to move on?

KCZ: Letting go of a business is never easy, but I believe we have many roles to play in our lives—and being a business leader is just one of them. It is inevitable that I will need to let go of the business at some point in the future, but I will do so only when I've identified a successor who I know can take it to the next level. I've already begun to partially release control by appointing new C-suite leaders to drive the business.  

CL: This is a question many founders struggle with. Many say they feel sad when they eventually pass the baton. For me, I can't wait for that moment to happen because I'll consider it as an indication that I've successfully built and led my venture to a point where it can continue to run without me.  

As entrepreneurs who believe in planning your succession early, what advice would you share with other founders struggling to think about it?

KCZ: The most challenging part of succession planning as a startup founder is removing your feelings of attachment to the business. Founders who struggle with letting go and appointing their successors limit their organisation's growth potential. I would say keep an open mind and don't be afraid to let go of titles in order to put in place the best candidate to lead the business after you. 

CL: It is essential to seek out a candidate who is decisive, and don't just look for one within your organisation. It's also important to recognise that anyone, including leaders, is replaceable. The quicker you realise this, the quicker your organisation can thrive.

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