In the eighth episode of Gen.T's Crazy Smart Asia podcast, M17 Entertainment Group's Joseph Phua talks about the dawn of the livestream era and leading as a human, not a boss
A few years ago, Joseph Phua was looking for a girlfriend. In Chicago, he was using up to 15 dating apps and meeting people every day—sometimes even double-booking dates. When he moved back to Singapore in 2013, he was surprised to find that Asia’s dating apps were nowhere as advanced as those he’d used in the US—so he made his own.
The app, Paktor, quickly became Southeast Asia’s most popular, with more than 20 million users across eight countries today.
Spotting opportunity, Phua's company widened its horizons over the next few years, transitioning to become a social entertainment company through a series of key acquisitions—the most notable being Taiwanese hip-hop artist Jeffrey Huang’s live streaming platform, 17 Media.
Now established as M17 Entertainment Group, the company is transforming how Asia dates and streams video—two fields seeing a huge increase in both users and revenue as a result of Covid-19.
In the final episode of the first season of Crazy Smart Asia, which chronicles the unexpected stories of Asia's disruptors, Phua talks to Gen.T editor Lee Williamson about how tech is changing dating, how our social norms will change post-pandemic and why he can never seem to say “no” (which is probably why he went on so many dates).
Here are a few excerpts from the conversation. Click the audio player below to listen to the episode or subscribe via Apple, Spotify, Google or wherever you get your podcasts.
On emotional intelligence
"My mum always said, 'You need to learn how to become a person before you learn how to run a business.' If you cannot function like a normal human being, you cannot interact with people, you cannot empathise, you cannot pull everything together."