We speak to an inclusivity expert from PwC Malaysia on how leaders can build a more equitable workplace and set an example for their team to follow as agents of change
Every leader has their unique style. Some are "directive", meaning the leader directs specific tasks to team members and typically makes decisions by themselves. Another common approach is "facilitative" leadership, which emphasises involving others in decision-making.
Increasingly, leaders are also being assessed on how well they promote inclusive practices within their workplace.
According to Vinesh Naidu, human capital leader at PwC Malaysia, an inclusive leader recognises that people deserve to be seen, valued and respected. “Leaders should view each individual as a whole person with different working styles, perspectives and experiences.” He adds that the key to being a truly inclusive leader is to listen, observe and learn more than you speak.
Here, Naidu shares five tips for how leaders can evaluate their own approach and build a more supportive and welcoming workplace for all.
See also: 6 Ways To Promote Mental Wellness In The Workplace
1. Invest in and build relationships
"Being inclusive is not a mindset; it is something that is demonstrated in a leader's daily behaviour," says Naidu. Inclusive leaders are often seen making the effort to get to know those they work with, whether it's trying to understand their working styles or taking the time to ask them about their lives outside of work. According to Naidu, this can help to make people feel more appreciated, respected and comfortable sharing their opinion at work.
2. Give credit where it's due
Knowing when and how to give recognition to team members is crucial to a leader's ability to make people feel that their work is being valued, says Naidu. Giving credit also allows people to understand the role they play in their team and the wider organisation, which in turn will help give them a sense of belonging.