Founder and CEO, ThoughtFull
Joan Low once managed a US$1.3 billion portfolio at JP Morgan; today, she’s helping others manage their mental and emotional well-being. The ThoughtFull app provides bite-sized counselling sessions with certified professionals and mental wellness programmes for corporate and educational organisations, as well as mood-tracking and journalling opportunities. Joan’s vision is for seeking mental health to be as aspirational and habit-forming as seeking physical health is today.
In 2022, her tech startup, which is now in various Southeast Asian markets, partnered with AIA Malaysia to launch a first-in-Asia mental health coverage for corporate employers nationwide with the aim to support employees’ mental wellbeing and build a resilient and productive workforce.
The proprietary algorithms on its ThoughtFullChat app are able to instantly match individuals to their best-fit certified mental health professional for daily bite-sized counselling or one-to-one video therapy. In turn, mental health professionals are able to digitise their practice and broaden their clientele base.
“For the new generation of talent, whether you want to attract them or retain them, mental well-being is going to be a very big part of it.”
Did You Know?
Joan Low studied and worked abroad for 13 years before coming back to Malaysia. Her experiences as a mental health caregiver to a loved one and her exposure to the wave of digital mental health innovations happening in the US and Europe inspired her to address the gaps she found in the mental health space in Southeast Asia in a meaningful way.