After interning at hotels in Hawaii and Taipei, Bo-Han Tsai was admitted into his family’s hospitality business in 2003 as an assistant to the general manager. He helped oversee a major renovation of the Sheraton Grand Taipei, which was formerly the Lailai, a hotel founded by Tsai’s father, Chen-Yang Tsai, in 1981.

Tsai took over as CEO of the group and in 2013 opened its own brand, My Humble House Hotel, which was also Taiwan’s first homegrown luxury hotel, signifying the country’s shift to becoming a world design capital. The group also operates the art-filled Le Meridien in the Xinyi district and the Mu Jiao Xi Hotel, a hot springs resort in Yilan. While the Taipei hotels suffered major losses due to the drop in foreign business travellers over the pandemic, Mu Jiao Xi reported an increase, thanks to a boom in domestic tourism and a shift to targeting families with pets.