Cover Inside Club Med Kiroro Grand, a new all-inclusive family-friendly resort
Inside Club Med Kiroro Grand, a new all-inclusive family-friendly resort
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Club Med’s newest resort in Hokkaido, Japan, is redefining a winter getaway with its family-friendly activities, all-inclusive ski passes, decadent food and more
When it comes to vacations, many Singaporeans would revel in a winter getaway. After all, who wouldn’t love a trip away from the island’s sweltering heat?
For those who fall into this category, we have good news to share: Club Med has opened its newest resort in Kiroro, Japan. Located on the Northern Island of Hokkaido, this all-inclusive resort is the perfect getaway for ski- and snowboard-loving families. After all, Kiroro is known for its 21-metre snowfall and 160-day winter.
The latest resort opening follows the success of its sister property, Club Med Kiroro Peak. A three-minute gondola ride away, Kiroro Peak opened earlier in 2023. Club Med East, South Asia and Pacific markets, chief executive Rachael Harding shares how the latest resort has been quickly booked up even before the official opening.
She continues: “We look forward to delighting our guests as they immerse themselves in the breathtaking panoramas and pristine powder snow slopes while exploring the rich beauty of the region and Japanese culture.”
As this writer is an avid skier who enjoys ploughing down the slopes, the opportunity to stay at the newly opened resort was too good to pass on. Read on below about the full experience.
In case you missed it: A food lover’s guide to Sapporo, Japan
First Impressions
As someone who has never visited Kiroro before (nor speaks Japanese), there was a fear of getting lost while trying to locate the resort. However, the resort’s shuttle bus service allowed for a smooth journey to the destination.
Upon arrival at the New Chitose Airport, I found the Club Med Transfer Desk easily thanks to the helpful videos found on their official website. It was a hassle-free experience and the staff members were helpful in directing travellers to the bus.
I arrived at the resort after a two-hour journey and was promptly greeted by the resort staff who promptly helped with my bags and the check-in process.
The lobby was stunning, to say the least, as beautiful chandeliers and sculptures of native Hokkaido birds (shima anaga) hung from the ceiling. My fellow travellers and I were told that these chandeliers were shaped to resemble bird cages with shima anagas flying towards them—as if they were flying home. Warm hues completed the lobby’s cosy ambience, setting the mood for the rest of the experience at the resort.
Do Not Disturb
Above Superior Room
Superior Room
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The Superior Room that I stayed in was a lavish and modern space featuring wood accents. The simple yet elegantly designed area featured both air conditioning and heating, a study area, and more. Located on the sixth floor of the hotel, the large windows in my room offered a spectacular view of the snow-capped mountains surrounding the resort—it was something I looked forward to each time I headed back to the room.
Guests who are looking for a more traditional experience can book the Junior Family Deluxe Room (Tatami) which features authentic Tatami mats and low beds for a fully Japanese experience.
The Extras
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Like other Club Med resorts around the world, there is a wide range of all-inclusive activities to choose from for all ages. Of course, the main attraction here was Mount Kiroro itself.
Ahead of a day of skiing, I visited the rental store to get my skis and boots fitted. The process was quick and smooth, with the resort staff guiding us throughout each step. A ski locker is assigned to each guest's room number, making it easy for them to remember where they keep their equipment.
With 23 different courses spanning various levels, I was eager to get on the slopes. Having not skied in a while, I opted to attend a ski course as a refresher—there was a course available for every level from beginner to advanced. During the hour-and-a-half-long session, the instructor shared useful tips and advice on how to improve our ski techniques on the slopes. By the end of the session, I could feel myself improving and even going faster as I skied down the slopes. Guests can level up each day too, should they want this option.
Above Mini Club Med
Mini Club Med
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Also available at Club Med Kiroro Grand is a special programme for children. Here, little ones have the opportunity to learn how to ski and snowboard at the Mini Club Med. Both English and Japanese speaking sessions are available each day and lessons are grouped by the ability of each child. On top of activities on the slopes, indoor activities are also available, including board games, arts and crafts and more.
After hitting the slopes, a Japanese onsen experience awaits. Both indoor and outdoor onsen are available on-site, with the latter filled with natural spring water. Soaking in the onsen is extremely rejuvenating especially after a ski session as it helps to alleviate any sore muscles and aching spots. Phones are also not allowed at the onsen so this is a great way to unwind and disconnect from the world for a little bit.
Food & Drink
Above Yoichi
Yoichi
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The all-inclusive package includes access to the resort’s two buffet-style dining concepts: Yoichi and The Ogon. The former is the main restaurant offering an extensive selection of local and international dishes—think pesto gnocchi, beef wellington, Hamburg steak, kaarage and more. The latter specialises in hot pot—a perfect meal after a long day in the snow. Here, look forward to fresh seafood from Otaru and meat and vegetables from Hokkaido.
Although I frequently dined at Yoichi for the entire trip, I was never bored of its food selection. The restaurant’s extensive menu is constantly on rotation, offering something new at every meal. Some favourites include fresh crab legs, sashimi and Sapporo soup curry. Don’t forget to visit the ramen station, where you’ll get to customise a piping hot bowl of noodles, complete with succulent char siu slices.
Above Yotei
Yotei
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The dining options at the resort are not limited to just these buffet restaurants. For an additional fee, dig into sushi at The Ebisu or savour grilled meats at The Kaen. While I didn’t get to try these speciality restaurants this time around, it’s on my checklist the next time I return to this resort.
In the evenings, sip on cocktails and unwind at Yotei, the main bar located outside Yoichi. On top of its extensive list of spirits and concoctions available, its friendly bartenders are on hand to whip up your favourite tipple upon request.
Tatler Tip
Above Otaru Canal
Otaru Canal
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While there is plenty to do within the resort, don’t forget to venture out too. During my stay, I explored the Otaru Coastal Town, located a 40-minute drive away from the resort.
The charming town is known for its glassworks, music boxes and sake distilleries. I visited the quaint town in the afternoon and took to the streets of Otaru, which has various cafes and souvenir shops. If you find yourself on Sakaimachi Street, pick up some glassware and souvenirs to take home with you. Various street food stands can be found along the street, so stop for a bite while making your way around.
As you head towards Otaru station, take a walk through Otaru Triangle Market. A seafood lover’s dream, the market is home to various seafood shops that offer decadent bowls that brim with fresh fish and crustaceans. There are snaking long queues outside each store so be prepared to wait in line if you want a taste of what they offer.
Amanda Goh was the former senior writer for Tatler Singapore.
