The redemption process begins next month and will last till June 30, 2021
Two months ago, the Singapore government announced that adult Singaporeans aged 18 and above this year will each receive $100 in digital vouchers to spend on domestic tourism activities.
Today, the Singapore Tourism Board (STB) announced more details of the online redemption process for these SingapoRediscovers vouchers, which will be available for redemption from December 1, 2020, to June 30 2021. All Singaporeans above 18 years old are also entitled to purchase up to six subsidised child or youth tickets for attractions and tours for family members under the age of 18.
There will also be physical counters set up around Singapore to provide assistance for those who need help with digital transactions.
“The SingapoRediscovers Vouchers aim to support Singapore’s tourism sector by stimulating domestic consumption of hotels, attractions and tours. We have designed the redemption process to be safe, easy and inclusive for all Singaporeans, and we hope that they will take this opportunity to support tourism businesses, while rediscovering what they love about Singapore,” said STB Chief Executive Mr Keith Tan.
He added: “Singaporeans can look forward to many attractive deals, including packages that combine staycations, attractions and tours. There is no need to rush to use the Vouchers, as STB will continue to work with tourism businesses to roll out more deals throughout the scheme period.”
All eligible Singapore citizens will receive a letter by December 1, 2020, with information about the redemption process.
The SingapoRediscovers Vouchers can be redeemed online through five authorised booking partners: Changi Travel Services (also known as Changi Recommends), GlobalTix, Klook & UOB Travel Planners (as consortium members), Traveloka and Trip.com.1
Below are the steps to follow in order to redeem your vouchers:
1. Have your SingPass ready
Citizens are encouraged to register for a SingPass account if they do not have one or reset their SingPass password if they have forgotten it, before the scheme commences on December 1, 2020.
2. Choose your products
Browse the websites of SingapoRediscovers vouchers authorised booking partners. Eligible products are marked with the SingapoRediscovers vouchers icon.
3. Add your item(s) to the shopping cart
To pay, click “Use SingapoRediscovers Vouchers” at the checkout page to go to go.gov.sg/srvbalance.
4. Login with SingPass
Log in to choose the amount of SingapoRediscovers vouchers you want to use and also to activate child/youth subsidies if applicable.
a. Select voucher amount to use.
b. Activate child/youth subsidies. If you are purchasing child/youth tickets, declare details of any family members under the age of 18. You will then receive $10 subsidies for up to six child/youth tickets. Note that any child/youth subsidies are automatically deducted from your checkout amount, hence you may actually need fewer vouchers to complete the purchase.
5. Use the generated voucher code
Copy and paste it on the checkout page, and pay the outstanding amount (if any).
6. Complete the checkout process within 10 minutes
Your vouchers are only deducted after you have completed the booking. You're all set to enjoy your SingapoRediscovers vouchers.
From December 1, 2020, users can check their SingapoRediscovers Vouchers balance and activate child or youth subsidies on go.gov.sg/srvbalance.