Tatler asks frequent travellers in the Tatler community on what to look out for before making a reservation
Unless you're booking a hotel you regularly stay in, the process of choosing one for a trip can be quite a gamble. Reviews may help and hotel websites should give a good overview on guests' experience; however, a perfect stay is never guaranteed.
Read more: 5 luxurious underwater suites around the world for the perfect marine getaway
The last thing you want after getting off a long flight is to encounter surprises at the hotel. We ask entrepreneur Rebekah Yeoh and Jannio Shun, co-owner of Coca Malaysia, to share some of their biggest red flags when planning which hotel to stay in.
A substandard website
The website is usually your first look at a hotel. From the design to the photos, the website conveys the hotel's style, vibe, and overall quality. "A lack of professional photos, too many stock images, low user-friendliness, missing links, and a lack of essential information on the website are major red flags," says Yeoh.
A hotel's website is meant to convey information and serves as one of the main channels of communication between guests and the hotel itself. Therefore, if you can't find out what you need to know, you should start looking elsewhere.
