Cover Hong Kong Hotel of the Year, Upper House Hong Kong

The most exceptional hotels in Hong Kong and Macau were awarded at today's Tatler Best event

The wait is finally over. Today, at the highly anticipated Tatler Best Hong Kong & Macau awards ceremony, we celebrated the visionaries and institutions that define the gold standard of hotels.

Hong Kong remains an unrivalled titan of hospitality—a city where heritage meets high-octane luxury and where service is a choreographed art form. From the legendary "Grande Dames" that have watched the skyline evolve to the avant-garde boutiques redefining urban wellness, this year’s awardees represent the pinnacle of the guest experience.

Across the Pearl River Delta, Macau continues to dazzle with its sheer scale and commitment to integrated excellence. Together, these two cities form an epicentre of world-class living that continues to captivate the most discerning travelers.

See also: Tatler Best Hotels Asia-Pacific 2025

Hong Kong

Hotel of the Year: Upper House Hong Kong

There are many reasons the world’s most well-heeled travellers — from celebrities to fashion designers, CEOs to artists — call Upper House Hong Kong their home away from home. It’s the kind of hotel that just “gets” it. 

It’s the warm, sleek interiors; the absence of a “close door” button in the elevator—a rare but welcome reminder in Hong Kong that it’s OK to slow down; it’s the thoughtful and timeless design that ultimately defined André Fu’s career; but most of all, it’s the service. 

Always professional and intuitive, yet refreshingly informal.Here, an off-hand comment the signature ginger verbena fragrance could mean a candle has been organised for you to take home.

Its 117 spacious studios and suites feature details crafted from wood and stone, softened by lush textiles in deep hues. They also boast the sexiest bathrooms in Hong Kong—every room features a deep soaking tub, positioned next to floor-to-ceiling windows.

Fu’s clever use of light and shadows create an aliveness in the rooms, as lit-up skyscrapers bounce off of the angled windows to bring the electric pulse of the city outside, in. Particularly at night, it’s a cinematic experience worthy of Wong Kar-Wai films.

Tatler tip: If the sun’s out, head to The Lawn — a chic yet often overlooked area of Upper House Hong Kong that’s perfect to enjoy long, lazy afternoons. 

Tatler Asia
Above Upper House Hong Kong

Best City Hotel: Rosewood Hong Kong

Rising as a vertical estate on the Tsim Sha Tsui waterfront, Rosewood Hong Kong has redefined the concept of the urban sanctuary, positioning itself as the ultimate gateway to the city’s soul.

Since its debut at Victoria Dockside, the hotel has acted as a bridge between the storied heritage of Kowloon and the high-octane energy of modern Hong Kong. Its design, envisioned by Tony Chi, eschews the coldness of traditional corporate luxury in favor of a residential feel that makes the guest feel like a curated citizen of the metropolis. With eighty percent of the guest rooms overlooking the harbor, the city’s shifting light and kinetic energy are not merely a view, but the very wallpaper of the stay.

What truly cements its status is the way it integrates guests into the local cultural fabric through its "A Sense of Place" philosophy. From the manor-like elegance of the Manor Club to the eleven distinct dining concepts that mirror the city’s culinary diversity, the hotel serves as a microcosm of Hong Kong itself.

Guests are placed at the heart of the action, with direct access to the K11 Musea art mall and the Avenue of Stars, yet they can retreat into the holistic serenity of Asaya, one of the most comprehensive wellness facilities in any global city. By blending high-art aesthetics with a deeply intuitive service model, Rosewood Hong Kong captures the city's sophisticated, restless spirit, offering an experience that is as much a love letter to the harbor as it is a world-class hotel.

Tatler Asia
Above Rosewood Hong Kong

Best New Hotel: Kimpton Tsim Sha Tsui Hong Kong

The skyline of Kowloon has gained a funky new landmark with the openings of the Kimpton Tsim Sha Tsui. Situated on the historic site of the former Mariners’ Club at 11 Middle Road, this flagship property is the largest in the Kimpton portfolio worldwide, signaling a bold new chapter for lifestyle hospitality in Asia. What sets this hotel apart is its seamless fusion of heritage and high-energy modernism. Each of its 495 guest rooms and suites features floor-to-ceiling windows that provide unobstructed, cinematic views of Victoria Harbour.

The excitement extends beyond the rooms to a series of avant-garde social spaces that have quickly become the city's newest hotspots. Perched on the 50th floor, the Swim Club offers a heated rooftop infinity pool and a stylish bar that channels the sun-drenched glamour of Southern California, all set against a panoramic backdrop of the city’s glittering skyscrapers. 

Culinary enthusiasts are equally spoiled for choice with five distinct dining concepts, including JĪJĀ, a signature restaurant curated by Michelin-starred chef Vicky Lau that explores the bold flavors of Yunnan and Guizhou. Between its pet-friendly ethos, a state-of-the-art Hyrox-certified fitness center and its prime location just steps from the electric pulse of Tsim Sha Tsui, the Kimpton delivers a fresh, human-centric luxury that perfectly captures the creative evolution of modern Hong Kong.

Tatler Asia
Above Kimpton Tsim Sha Tsui Hong Kong

Best Service: The Peninsula Hong Kong

The Peninsula Hong Kong is more than one of the world’s most iconic hotels; it is the spiritual home of the "Peninsula Way", a service philosophy so refined that it has become the global blueprint for ultra-luxury hospitality. At the heart of this reputation is a meticulous, almost telepathic level of attentiveness that prioritises guests’ comfort above all else.

This culture of excellence is perhaps most visible in the hotel’s legendary pageboys, whose crisp white uniforms and pillbox hats have remained a symbol of unwavering courtesy for nearly a century. These staff members are trained not just to perform tasks, but to act as custodians of a guest’s experience, ensuring that every transition—from the airport tarmac to the hotel lobby—is executed with seamless, quiet efficiency.

This commitment to service is supported by an industry-leading staff-to-guest ratio, allowing for a level of personalisation that feels sincere rather than rehearsed.

Whether it is a room attendant noticing a guest’s preference for a specific type of tea or the concierge arranging a complex itinerary at a moment’s notice, the service is characterised by a "nothing is too much or too little" attitude. Furthermore, The Peninsula’s internal staff training academy ensures that the heritage of the brand is passed down through generations, maintaining a consistency that few other institutions can match. By treating service as a high art form that requires constant practice and genuine empathy, The Peninsula Hong Kong continues to define what it means to be truly world-class, proving that while hardware can be replicated, a soul for service cannot.

Tatler Asia
Above The Peninsula Hong Kong

Best Boutique Hotel: The Fleming

In the bustling, neon-lit heart of Wan Chai, The Fleming has carved out a niche as one of Hong Kong’s most charming boutique hotels by serving as a sophisticated homage to the city’s maritime soul. This 66-room sanctuary features an immersive design by local studio A Work of Substance, inspired by the iconic Star Ferry.

Every detail—from the bottle-green and ivory color palette to the brass accents and porthole-style mirrors—evokes the nostalgia of 1960s Hong Kong. This meticulous attention to detail transforms a simple stay into a cultural experience, where the room doors mimic ship cabins and "do not disturb" signs resemble engine order telegraphs.

The facilities are cleverly engineered for the modern urban traveller who values character over superfluous excess. Rooms range from cozy to the "Extra Large" category—often bigger than a typical Hong Kong apartment—and feature high-end Sealy mattresses, Apple TVs and a custom-designed stationery set. A standout facility is the ground-floor Osteria Marzia, a coastal Italian restaurant that anchors (sorry for the pun) the hotel’s social scene. 

Furthermore, the hotel offers exclusive Shen Nong bath products, crafted based on Chinese apothecary principles to ground the guest in local heritage. By blending mid-century glamour with an authentic sense of place, The Fleming places guests at the literal epicentre of one of the city's most vibrant and historic neighborhoods, making it the premier choice for those seeking to be truly "plugged in" to the life of the city.

Tatler Asia
Above The Fleming, Hong Kong

Best Hotel Spa: Mandarin Oriental Hong Kong

There’s an immediate sense of ease and welcome one feels when entering Mandarin Oriental Hong Kong. This is taken to a whole other level at The Mandarin Spa. 

The Mandarin Spa at the Mandarin Oriental, Hong Kong, is a sanctuary of holistic wellness that bridges the gap between 1930s Shanghai glamour and contemporary luxury. Spanning three floors, the decor exuded a refined, meditative atmosphere. Guests are greeted by a palette of dark wood, warm lacquer accents and subtle Chinoiserie, creating a deeply  private, high-society retreat.

Central to its prestige are treatments rooted in Traditional Chinese Medicine (TCM). Unlike standard spas, the Mandarin employs an in-house Chinese doctor to oversee specialised therapies such as acupuncture, bone-setting and cupping. The signature "Oriental Qi" massage is a highlight, utilising custom-blended oils to balance the body's energy flow. To prepare the body, guests are encouraged to arrive early to make use of the heat and water facilities, including a Chinese herbal steam room and heated tepidariums.

For gentlemen, The Mandarin Barber offers a nostalgic journey into a classic men’s social club. With its original 1960s barber chairs and wood-paneled walls, it provides traditional wet shaves and expert hair styling. It is also home to the legendary Shanghainese Pedicure, where master practitioners use specialised metal blades to meticulously restore the feet—a quintessential Hong Kong experience that remains a cornerstone of the hotel’s storied heritage

Tatler Asia
Above Mandarin Spa at Mandarin Oriental Hong Kong

Best Family Hotel: Island Shangri-La

Rising majestically above the Admiralty district, the Island Shangri-La, Hong Kong, has long been a bastion of old-world elegance, yet its recent evolution has solidified its status as an unparalleled sanctuary for modern travelling families—most notably on its 45th floor. 

This entire level is a dreamscape designed for younger guests, featuring sixteen themed suites that transcend the typical hotel stay. Families can choose to dwell within an intricately designed airship, where controls and weather projections allow children to play pilot, or a charming suite inspired by the city’s iconic green trams. Other themes include Jungle, Space and Fairy Garden  to name a few. These spaces are ingeniously designed with hidden dens, slides and secret UV murals that come to life under special flashlights. 

Beyond the guest rooms, the hotel’s amenities cater to the practicalities and joys of parenting with equal fervor. The 8th-floor outdoor deck features a vibrant pool area that includes a kids' waterplay zone. This aquatic playground is equipped with interactive flower-shaped water cannons, gentle spray tunnels and a blooming water spout, providing hours of entertainment in a safe, shallow environment while parents relax nearby.

Complementing this is the floor’s communal hub, The Hangout, which serves as a creative space for workshops and casual play, and The Pantry, a thoughtfully stocked room providing everything from strollers to bottle warmers. By blending high-touch luxury service with a deep understanding of childhood wonder, the Island Shangri-La offers a seamless urban retreat where every family member feels equally pampered.

Tatler Asia
Above Island Shangri-La, Hong Kong

Macau

Hotel of the Year, Best Service: Wynn Palace

Wynn Palace Macau has redefined the concept of floral-themed luxury, offering a guest experience that feels more like an invitation into a royal estate than a standard hotel stay. From the moment guests arrive via the dragon-themed SkyCab, which soars over the eight-acre Performance Lake, the attention to detail is staggering. 

The interiors take an unapologetic yet elegant "more is more" approach, anchored by massive kinetic floral sculptures that use tens of thousands of real blooms to create whimsical carousels and ferris wheels. 

Inside the suites, the service is equally theatrical yet deeply personal; guests enjoy bespoke amenities, 24-hour butler service and intuitive touch-screen technology that controls everything from the golden-hued lighting to the cinematic drapes. Whether it is the world’s largest Forbes Five-Star spa or the meticulously choreographed water shows viewed from a lakeside table at its signature Cantonese restaurant, Wing Lei, every touchpoint is designed to dazzle the senses.

It’s a property that represents the pinnacle of integrated resort hospitality. In a city known for grand scale, Wynn Palace manages to maintain an intimate, high-touch level of service that feels rare for a property of over 1,700 rooms. By blending entertainment with fine dining and a genuine "sense of place," Wynn Palace creates an enchanting, floral-scented world that stays with guests long after they’ve left the Cotai Strip.

Tatler Asia
Above Wynn Palace, Macau

Best Design: Andaz Macau

Andaz Macau stands as a sophisticated rebuttal to the gilded excess often associated with the Cotai Strip, offering a modern, sleek sanctuary that prioritises cultural storytelling over grand display. 

As the largest Andaz property in the world, it eschews the predictable "bling" of neighbouring resorts in favor of a residential-style aesthetic inspired by the home of a knowledgeable antique dealer. The design is led by a philosophy of thoughtful integration, blending Macau’s Portuguese and Chinese heritage through a palette of forest greens and earthy terracottas that evoke the lush landscapes of Coloane. Every corner feels curated rather than manufactured; like "Landscapes Interlaced," a stunning digital art installation in the lobby, and the "Macau Steps", a multi-sensory staircase narrating the city's history through 100 digital videos and artifacts.

The guest experience is defined by clever, uncluttered luxury. Rooms feature a fluid layout that blurs the lines between living and sleeping areas, accented by high-end finishes like Hansgrohe fixtures and smart frosted glass for privacy.

 Instead of overwhelming gold leaf, guests find Portuguese azulejo tiles and hand-painted motifs that reflect the city’s maritime soul. Even the social spaces, like Andaz Kitchen and the library-like Andaz Studio, feel intimate and human-centric. By replacing traditional opulence with artisanal craftsmanship, Andaz Macau offers a refined, unscripted luxury that feels entirely authentic to the vibrant, modern spirit of the city.

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Above Andaz Macau

Best New Hotel: Capella at Galaxy Macau 

Capella at Galaxy Macau is the change the city's been waiting for. Emerging as the most electrifying opening in the region by daring to embrace intimate exclusivity over the city's traditional penchant for grand-scale excess. Capella at Galaxy Macau offers a refreshing departure from this with just 95 exquisitely designed rooms and suites. 

Envisioned and executed by renowned French designer Bruno Moinard, the property feels like a lush, gilded jungle—a residential-style sanctuary that prioritises quality and thoughtful luxury. The crown jewels are the expansive Sky Villas, featuring indoor winter gardens and private infinity-edge pools that offer a futuristic vista of the Cotai skyline, effectively setting a new global benchmark for penthouse living.

The guest experience is further elevated by a commitment to hyper-personalisation, from in-suite spa treatments to around-the–clock dedicated butler service. Culinary innovation takes centre stage at Botanica, where the menu celebrates seasonal ingredients with a whimsical touch, while its equestrian-themed bar, Pony & Plume, has immediately become the city’s premier destination for whisky connoisseurs, boasting a collection of over 650 rare and hard-to-find bottles. 

By blending theatrical design with a deeply soulful approach to hospitality, Capella at Galaxy Macau introduces a new era of sophisticated elegance that places it at the very heart of Macau’s cultural evolution.

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Above Capella at Galaxy Macau

Best Hotel Spa: Grand Lisboa Palace

The Spa at Grand Lisboa Palace Resort Macau represents a pinnacle of wellness that seamlessly bridges the gap between European clinical precision and Eastern holistic wisdom. And it all starts with the design. While more hotel spas are moving towards minimalist, futuristic and high-tech aesthetics, here, guests find themselves in a soothing space of fresh-cut flowers, custom silk wall embroideries and polished marble surfaces,

Guests are treated to an expansive thermal suite that includes a vitality pool, Finnish sauna and crystal steam room, all designed to prepare the body for signature therapies like the "P-50" facial or personalised body sculpting. 

Grand Lisboa Palace also distinguishes itself through its partnership with world-leading skincare brands—it’s the only spa in Macau to feature the prestigious Biologique Recherche treatments, which are known for delivering undeniable instant results—and its highly trained therapists, who deliver bespoke protocols tailored to the individual’s unique skin needs.

It doesn’t simply offer a temporary escape; it provides a transformative experience that elevates Macau’s wellness landscape to a global standard. By combining the heritage of the Lisboa brand with avant-garde French beauty science, it has set a new benchmark for luxury self-care in the region.

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Above The Spa at Grand Lisboa Palace, Macau

Best Family Hotel: Londoner Court

Londoner Court has redefined the luxury landscape in Macau by offering an ultra-exclusive "hotel within a hotel" experience that feels more like a private British townhouse than a traditional resort. 

While its refined Art Deco interiors and palatial suites—ranging from 1,300 to a whopping 4,000 sq ft—cater to the most discerning travelers, it is the property's intuitive approach to family hospitality that makes it the city's premier destination for those travelling with young children. Each stay includes world-class butler service, where Magnums-trained butlers anticipate a family’s every need, from stocking suites with specialty children’s amenities and personalised snacks to arranging bespoke in-suite wellness rituals for parents.

The facilities are specifically engineered to balance adult indulgence with childhood wonder. Families can retreat to the exclusive heated swimming pool, which features a dedicated kids' zone and a nearby playpark, allowing parents to relax on comfortable loungers while children remain safely entertained. 

The suites themselves serve as private sanctuaries, kitted out with state-of-the-art technology, massage chairs and full kitchenettes that make travelling with toddlers seamless. Beyond the room, guests enjoy exclusive access to The Residence, where a bountiful breakfast is served until 1 PM, accommodating the often unpredictable schedules of young families. By combining the security of a private estate with the endless entertainment of The Londoner Macao complex, Londoner Court offers a stress-free, "second home" environment where every generation is treated with royal distinction.