10 Designer Furniture Retailers With Virtual Concierge Services

Brands carried: European makers including Hay, Ligne Roset, Muuto, Nani Marquina, Sancal, as well as Japanese brands Conde House and Time & Style  

The homegrown multi-brand furniture retailer is currently running an online concierge system, which responds to email requests as well as messages via Facebook and Instagram. Each query is delegated to members of the retail team, so that every response gets personalised assistance from the product specialists. New brands recently added to Grafunkt include Japanese maker Time & Style and Berlin-based label New Tendency, which is known for its creative mix of colour and material.

“As authorised dealers, we also have the added bonus of providing our customers with local warranty, something that they cannot get when buying online,” says Jefery Kurniadidjaja, co-founder of Grafunkt. The retailer can also provide maintenance and other recommendations that will help ensure longevity of each furniture piece in our tropical climate. 

grafunkt.com

Brands carried: Italian makers including Cierre, Meridiani, Porada and Visionnaire

Established in 1995, Marquis Furniture Gallery is a purveyor of furniture collections from Italian luxury brands and other European manufacturers. The retailer also runs the Minotti flagship store at Raffles Hotel Arcade. 

Pieces currently in stock in Singapore include outdoor furniture from Emu and the wooden dining sets, shelves and side tables from Porada; the retailer also posts updates on its Facebook page on items and responds to queries on its website and social platforms. 

marquis.com.sg

(Related: The Italian Furniture Store You Should Visit At The Raffles Hotel Singapore Arcade)

Brands carried: Molteni&C | Dada and lighting brands such as Michael Anastassiades, Nemo, Oluce, Viabizzuno

The retailer carries flagship brands Molteni&C | Dada, complemented with pieces from Carl Hansen, Fiam, Serralunga, Zoom by Mobimex and pieces from selected lighting brands. Items from the Molteni&C | Dada collections available at its e-store include iconic designs by the late and great Italian architect Gio Ponti, a selection of desks for your home office, as well as the Chelsea sofa collection designed by Rodolfo Dordoni.

p5.com.sg

(Related: The New Home Of Molteni&C | Dada Celebrates The Italian Way Of Living)

Brands carried: 366 Concept, Frag, Houe, Saba Italia, Stellar Works at P5 Studio

The sister boutique of P5 is taking enquiries via email and telephone, and launched an e-store for collections currently in stock, which can be delivered in a week. Items available at its online store include furniture from 366 Concept, Houe, Frag, sofas from Saba Italia, Stellar Works shelves and lamps from Nemo, Oluce as well as Woodnotes rugs.

p5studio.com.sg

Brands carried: Confectionary from the restaurant, books from Basheer as well as tableware, accessories and home decor items from indie brands in the region

Send a care package in the form of chocolates, ceramic vases and other knick-knacks from the restaurant and boutique Siri House, which offers a selection of homeware, accessories, stationery and other decorative items by Asian makers. Islandwide delivery is complimentary with a minimum spend of $200.

collective-market-at-siri-house.myshopify.com

Brands carried: Italian brands Alivar, Black Tie, Cipriani, Dema, Reflex Angelo, Tonon and Ulivi Salotti 

Peruse the showroom’s full selection on its website and social media pages, and contact the retailer by email or social media for price lists and product updates. Key collections include sofas from Dema, as well as lighting from Reflex Angelo. 

Selected new collections from Cipriani, Ditre and Reflex Angelo are slated to arrive in Singapore during the second week of May. For new orders, the current lead time is four months, due to the existing Covid-19 measures in Italy.

sphereliving.sg

(Related: Sphere Living's New Furniture Showroom In Singapore Celebrates Its Italian Connections)

Brands carried: Leading European furniture brands including B&B Italia, Cassina, ClassiCon, Kartell, Poliform, Gebruder Thonet Vienna and its eponymous house brand SP01, as well as lighting brands Flos, Lee Broom 

Although the main showroom may be closed, the retailer is still taking enquiries by phone and email. Selected items in stock can be viewed in the Ready-to-ship section of its website, with items such as Kartell furniture, Lee Broom lamps; delivery of purchased items will resume from June onwards.

spacefurniture.com.sg

Brands carried: European furniture brands including Flokk, Fritz Hansen, Gloster, Lema, Vitra, Zanotta, lighting brand Santa & Cole, bathroom collections by Toto, as well as kitchen systems by Next125, Siematic and Miton

Office chairs and accessories by Flokk and Vitra, as well as collections from other brands such as Fritz Hansen, Lema, Zanotta are currently available for delivery within four working days of purchase. The multi-brand retailer is also carrying a variety of authentic Vitra chairs and accessories on Shopee and a shop for Flokk on e-retailer Lazada. 

Toto Washlets and EcoWashers for the bathroom are similarly available for delivery within four working days. For more information and customised requests, the retailer is responding to queries via email and by phone.

watelier.com

(Related: Gani Atmadiredja, Managing Director Of W. Atelier, On Growing His Family's Business)

Brands carried: Furniture and lighting brands including Herman Miller, Louis Poulsen, Magis, Tom Dixon

The retailer is currently operating a live chat at its e-commerce store to assist any queries; it is also taking requests by email and social media platforms. Top picks include the Aeron ergonomic office chairs from Herman Miller which are available on pre-order, accessories from Tom Dixon, as well as Louis Poulsen lamps. Purchases above $1,000 can be delivered within a week, if the item is currently in stock in Singapore.

xtra-eshop.com.sg

(Related: Home Office Ideas: See The Workspaces Of Creatives In Singapore During The Circuit Breaker Period)