Cover A marriage between a bagel and a doughnut, the dagel is Dot Coffee’s newest offering (Photo: Dot Coffee)

Filipino restaurateur Mikee Villareal and the team behind Dot Coffee are changing the way we think about staples by marrying a doughnut and a bagel

You might have heard of the brookie (brownie-cookie), cruffin (croissant-muffin) and even a cronut (croissant-doughnut) burger,  but have you heard of the dagel? These portmanteaus have signalled the coming of delicious hybrids and the ever-changing F&B industry.

Keeping ahead of trends is Mikee Villareal, restaurateur and co-founder of MadEats. She may have started her career in traditional dining and previously operated a delivery-only kitchen business, today, her company offers five dining concepts including Dot Coffee and has pivoted from ghost kitchens to physical kiosks. 

As of January 2024, Dot Coffee, their grab-and-go concept serving coffee and pastries, has nine physical locations around Metro Manila and has plans to open more. “This doesn’t mean we’re closing our doors to more concepts. This year, we’ll be focusing on Dot and we’ll be launching products that pair well with coffee,” shares Villareal. 

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As with any concept in the service industry, Villareal, alongside her co-founder Keisha Lao and COO Roselle Alteria, innovates by listening to what their clientele desires. “We observe their lifestyles and what their interests are. We have customers who want their caffeine fix in different ways. They ask for things like less acidic roasts, more nutrition, added protein, a milk alternative and even a caffeine dessert. We have a cup of joe for everybody,” Villareal adds.

This is how the Dot Coffee team innovates and creates something as marketable—and versatile—as the dagel.

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Above Mikee Villareal is the co-founder of MadEats and Dot Coffee (Photo: Wesley Villarica)

What is a dagel? 

Keisha Lao (KL): If a doughnut and a bagel were to have a delicious lovechild, it would undoubtedly be the dagel. What sets the dagel apart is its distinctive preparation method. Combining the time-honoured tradition of boiling and baking—typically associated with bagels—and the sweet, indulgent dough of a doughnut, the dagel is a hybrid creation that defies traditional categorisation. Picture the outer crust of a bagel but with the soft and pillowy texture of a doughnut. 

How did you come up with the concept of the dagel? 

Roselle Alteria (RA): Dot has always been the kind of concept that likes to put a twist to something familiar and it has always been in the pipeline to create products that pair well with Dot’s beverages.

We’ve launched our line of doughnuts before and at the time, one particular product stood out: the ham and cheese doughnut. So, it was clear to us that our customers wanted a filling meal that paired well with their power drink. When we decided to launch it, we wanted it perfect for both savoury and sweet tooths. As a result, the dagel currently comes in three sweet and savoury flavours each. 

Why do you think this would be successful for Dot Coffee, particularly for the Filipino palate? 

RA: The hungry Filipino consumer is more curious now than ever and our customers love trying new things. Learning from our customers gives us all the insights and we believe that the Filipino market is always on the lookout for new and innovative food products!

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Photo 1 of 4 The spicy tuna melt dagel (Photo: Dot Coffee)
Photo 2 of 4 The cardamom bun dagel is inspired by the cinnamon bun (Photo: Dot Coffee)
Photo 3 of 4 The everything dagel contains a serving of cream cheese (Photo: Dot Coffee)
Photo 4 of 4 The Ferrero dagel is targeted at those with a sweet tooth (Photo: Dot Coffee)

How has the Filipino perception of coffee changed?

RA: Interest in coffee has spiked up in the past few years but one thing we always remember is that this product is tied to specific and different lifestyles. Different people like their coffee in different ways that are often tied to their day-to-day endeavours. We anchor our R&D on that.

Speaking of R&D, walk us through the process of your R&D for a new product. 

Mikee Villareal (MV): We build the initial concept by brainstorming and gathering insights from our customers and watching global trends. Then, we list down possible flavours that go well with the product. From there, we work with chefs—both in-house and consultants—to help build the menu. The rounds of R&D that we go through can sometimes feel almost limitless; it’s challenging to streamline the menu!

But we fine-tune our product in multiple rounds until two things are final: Is this something that our customers would want to eat every day? Is this something our customers can receive well through delivery? We want to make sure that the product is satisfying and convenient. We want good food to be accessible for everyone.

The last leg of R&D includes testing this with our team, our friends and family. From their feedback, that’s how we know the product is ready for everyone else to try. Finally, we train the entire team before we work on the launch plan, and then, the product is ready to be served!

Read more: Singapore startup Alchemy Foodtech launches sugar-free sweetener to replace the actual thing

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Above The H.E.C (ham, egg, cheese) dagel is a full meal in and of itself (Photo: Dot Coffee)
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Above Dot Coffee introduces the milk and cheese dagel (Photo: Dot Coffee)

Many different coffee brands are popping up at the moment. How do you differentiate yourselves in the market? 

MV: What Dot has versus other players is variety and the power to play around with our secret sauces. Most of them are made in-house! When we know a flavour is trending, we take a jab at making it our own and twisting it for the customers’ tastebuds. Our horchata, matcha latte, chai latte and salted honey oat latte are all drinks that contain ingredients we build in our commissary. We also make sure it’s the taste that our customers are looking for. We want it to hit the spot.

KL: What’s great about this day and age is that it’s easy for us to engage with our customers. We all have access to Dot’s social media channels. We’re such a small team but we still make it a point to go through comments and messages to learn more about what we could be missing. We reply and we ask questions. It sounds really simple but human engagement makes the brainstorming sessions fun. It keeps us on our toes and we build from there. We couple this with research on global trends. We truly believe in making sure we ‘Filipinise’ our products.


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