For two nights only, 12/10 came back into our lives—and boy were we grateful

Those of us who have dined at 12/10 were devastated by their closure during this pandemic, left longing for a bite of buttery uni toast, toro y foie onigiri, mackerel with almond milk, or karaage with charred eggplant. Whatever your favourite dishes may have been, the desire for another bite simply grew stronger as the days flew by.

Much to our delight, the restaurant surprised us with a pop-up hosted in Kazunori, featuring staple dishes on 12/10’s menu and new items as well. Within minutes, the two-night event was sold out (no surprise there). With the massive influx of support and adoration from their many loyal patrons, we hope to see more of 12/10 soon.

There are indeed risks to anticipate when running a pop-up dinner experience and recreating your restaurant's spirit at a location outside of your own. The art of pop-up restaurants is hard to master, but has proven to be an experience highly coveted by diners worldwide.

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Tatler Asia
Tatler Asia

We caught up with the husband-and-wife team behind the restaurant Thea de Rivera and Gab Bustos to hear about their learnings over the past year, what it takes to make a pop-up click, and to find out what they see for themselves in the near future.

What was it like to close 12/10 during the pandemic? Tell us about the emotions you experienced, the lessons learned, and what you pivoted to doing during the pandemic after closing the restaurant.

Considering 12/10 was to turn six years old in 2020, closing it down indefinitely due to the pandemic wasn't an easy feat. Just like all the establishments that had to work their way around the early stages of the lockdown, we resorted to several different strategies to keep things afloat. Of course, we wouldn’t give up without a fight – we set up an online store, rolled out different takeaway options, developed a shortbread bar line, we even explored the idea of catering to private dinners!

Ultimately, when the waves of COVID-19 challenges kept coming one after the other, we had to step back and assess how things could still be beneficial for all. So while we could still afford to settle all supplier balances, to give all the employees all the benefits that are due them, we decided to take an indefinite breather. The last thing we wanted to happen was to let this pandemic suck the life out of what we’ve built over the past years. 

It was a tough and emotional series of events. However, we strongly held on to the idea that this is not the end for 12/10. After closing down shop in Guijo St, we found ourselves in an even deeper relationship with food and beverages. We decided to continue to grow this love for food and hospitality in the opportunities that have come along our way. 

If there’s anything we’ve picked up from this hibernation and from the pop-up, it’s that 12/10 has been able to establish an experience that people will always seek out. We’re excited to see where and how we can bring this experience back.

See also: What Does it Take to Make a 4-Hands Dinner Successful?

Tatler Asia

You made a big comeback with a sold-out pop-up in December. Why did you want to do this?

There’s no hiding the fact that hospitality now runs through our veins. We’ve been at it with our restaurant careers since 2013 and having to stop because of the pandemic last 2020 made us refuse to believe that this is it for 12/10. We missed the rush so much – the kitchen service, covering tables, engaging with customers. While a new 12/10 has yet to be built, we figured doing a pop-up would be the best way to satisfy our thirst for the so-called “rush,” and everybody else’s craving for the 12/10 experience again. We’re grateful to have been able to do it for everybody! 

Why did you choose to hose the pop-up in Kazunori?

12/10 and Kazunori have similar philosophies in one’s overall dining experience. We believe that both restaurants value the quality of every ingredient and effort put into each dish on the restaurants’ menus. We had trust in the standards they maintained when it came to sourcing and handling of the ingredients we required. Also, both restaurants highlight the potential of what a greatly inspired team can build—we wouldn’t have been able to pull off such successful pop-up evenings if it weren’t for the efficiency and dedication of their team. 

Kazunori, with its utmost respect to Japanese techniques and traditions, couldn’t have been a more perfect learning playground for 12/10 to run a stint at.

See also: The 23 Best Chinese Restaurants in the Tatler Dining Guide

Tatler Asia

What had you missed most about working in the kitchen while 12/10 was closed, Gab? 

Overall, just having a space that was continuously running and buzzing. [I missed] the routine of buying ingredients in the morning, bringing it to the kitchen (where your team is continuously working, learning, and growing), and the rush of service—moving at a fast pace, yet in a very organised and systematic manner. Then doing it all again the day after.

Tell us about how it felt to see your loyal patrons and fans of 12/10 so excited to eat your food once again. 

We were positively overwhelmed with the love and support from 12/10’s avid followers. It was already a surreal experience to witness seats selling out within minutes from the booking release, [and even] more so to be surrounded by people who braved the outdoors for a night of 12/10. It definitely felt amazing to be around that energy. 

What were the challenges and what did you learn from doing this pop-up experience? 

The biggest challenge was running full service in a restaurant that offers a totally different dining experience. We were ambitious to do an eleven-course meal with a full-on beverage pairing—but if you were to have just two nights to spend with your loyal patrons, we might as well make it epic. 

We learned that with a great team, anything is possible. Gab and I both had to work with a fresh set of kitchen and front of house teams with no prior 12/10 service experience. Imagine that!

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Tatler Asia

What do you think makes pop-up restaurants successful? 

It would most likely be the limited nature of the event. Knowing that service dates are limited, loyal patrons and followers would find time to take part. 

How is running a pop-up different from running a normal restaurant?

Very different! Having your own restaurant means everything, from the floor plan to the choices in plates, glassware, and cutlery is designed for your dining service style. Given that we’re doing a temporary service stint, we had to maximise the resources available to us.

Can we expect more pop-ups? What is next for 12/10?

At the moment, nothing is set in stone. While we continue to build on 12/10’s reemergence, we hope to find different avenues to be able to reconnect with 12/10’s followers a couple of times more.

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