Answering your mobile phone and rattling off on it while you’re on the train? It’s a big no-no. You’ll even find notices in Japanese train stations advising passengers to refrain from talking on the phone altogether when taking public transportation.
Why: For Japanese commuters, train and bus journeys are expected to be peaceful and quiet. Privacy is another motivation – being forced to listen to someone else’s phone conversation is an uncomfortable situation for Japanese people, even if it is one which Malaysians have long become used to.
As with anywhere in the world, you’re expected to exchange business cards (a practice called 'meishi koukan') with a new acquaintance for a business meeting and sometimes even outside of a business setting, too.
Basics first: use both hands when giving or receiving business cards. Make sure that your card isn’t torn or unkempt when you’re offering it. Also, when you receive someone’s card, take a moment to read it and make a polite comment on the cardgiver’s occupation – do not simply shove it into your pocket.
Why: Pocketing a card you’ve just received is considered disrespectful to the person who is giving the card. A business card in Japan is generally treated as extension of a one’s personality.